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Quickbet Customer Support UK – Help, Live Chat & Complaints (2025)

Quickbet provides solid, user-first customer support in the UK, offering live chat, email, phone options, and a clear complaints process. Here's a transparent, expert breakdown of how they handle help and complaints.

Lucie Turner
Lucie Turner

Last updated: 2025-07-18

Chad Nagel

3 minutes read

SportsBoom offers honest and impartial UK bookmaker reviews to help you make informed choices. While we may earn commissions through affiliate links, our content remains independent and free from promotional influence. For more information, see our Content Transparency and How We Review pages.

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    Overall Rating

    4.4/5
    Full T&Cs apply 18+

    How to Contact Quickbet Support in the UK

    MethodAvailabilityResponse TimeContact Detail
    Live Chat24/7InstantVia “Start Chat” on site
    Email24/7~2 hourssupport@quickbet.co.uk
    Help Centre24/7Self‑service via FAQsWebsite FAQ section
    Phone Line24/7Answered in minutes01223 776868

    SB Suggests: Live chat is undoubtedly the quickest way to resolve issues regarding missing payments or bonuses. Email is the slowest option but can still be useful for document uploads or recording complaints.

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    SB Support Score – Quickbet UK

    To assess how Quickbet compares to other betting sites in the UK, we have rated the support as a benchmark against some of the core criteria. From response times through to staff knowledge and mobile experience, the following is how Quickbet performs:

    SB Support Score

    MetricScore (out of 10)
    Live Chat Speed9
    Staff Helpfulness8.5
    Email Response Consistency7
    Complaint Handling6.5
    Help Centre Depth7
    Mobile Support Experience7.5
    SB Support Score – UK Average7.1/10
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    Common Issues Players Contact Quickbet About

    Like most betting sites, Quickbet receives regular support requests about account functionality, payments, and promotions.

    Common Issues Players Contact Quickbet About.jpg

    Common Issues Players Contact Quickbet About

    Based on testing and user feedback, these are the most common issues UK players contact Quickbet customer support about:

    1. Missing bonus or free bets

    2. Withdrawal delays or ID verification

    3. Mobile performance or login errors

    4. Payment method declines (Apple Pay / PayPal)

    5. Self-exclusion or responsible gambling tools

    Filing a Complaint with Quickbet (UK Process)

    Although Quickbet is generally dependable for support issues each day, there may be concerns that cannot be resolved via live chat or email. You should know how to escalate those complaints when necessary. 

    Filing a Complaint with Quickbet.jpg

    Filing a Complaint with Quickbet 

    Luckily, Quickbet adheres to UKGC principles and has a formal complaints policy in place.

    Follow these steps if you need to raise a complaint:

    1. 1

      Contact live chat or email to raise your issue

    2. 2

      If the issue isn’t resolved within 72 hours, request an escalation

    3. 3

      If you’re still not satisfied, submit a formal complaint via Quickbet’s Complaints Form (found on their website)

    4. 4

      If the problem remains unresolved, escalate it to eCOGRA, Quickbet’s approved Alternative Dispute Resolution (ADR) provider

      Quickbet is registered with the UK Gambling Commission. The Gambling Commission requires all operators to have a simple complaints procedure and to have access to an independent ADR service. In Quickbet's case, eCOGRA provides a free and independent review of necessary disputes regarding account management, bonuses, bet settlements, or readily available withdrawals.

    Responsible Gambling Tools & Support at Quickbet

    Quickbet recognises the importance of responsible gambling and provides options for players to take control! Quickbet provides several tools to help players stay in control, whether they want to set limits, or give yourself a break, this is what Quickbet can do for safer play:

    ✅ Deposit & Loss Limits
    ✅ Self-Exclusion (1–5 years)
    ✅ Reality Checks
    ✅ Time-Out Features
    ✅ Links to GamCare, BeGambleAware

    SB Suggests: “Quickbet meets the UKGC’s basic safer gambling standards, but doesn’t innovate beyond them.”

    FAQs

    How do I reach Quickbet support from mobile?

    Use the live chat, email, or phone line accessible via the mobile site.

    Can I upload verification docs via live chat?

    Yes. Email is slower but better for sending documents; live chat can escalate and reference those.

    Does Quickbet offer phone support?

    Yes, Quickbet has a designated 24/7 telephone line, manned by knowledgeable customer support staff - the number is 01223 776868.

    How long does it take to resolve a complaint?

    Typical resolution via support: 1–3 days. Formal complaints escalate if unresolved after 72 hours.

    What’s Quickbet’s dispute resolution process?

    If support can’t help, lodge a formal complaint through their Complaints Form. Unresolved disputes can be escalated to eCOGRA.

    Lucie Turner
    Lucie TurnerSports Betting Writer

    Lucie is a content specialist with extensive expertise in the iGaming and Sports betting industries. With a strong background in PR and Marketing Communications, she excels at crafting engaging casino and slot reviews that resonate with players.