QuinnBet Customer Service | Filing Complaints and Disputes

Customer support is critical when you start wagering at a bookmaker like QuinnBet, a leading sports betting site. It’s your only way to access help while betting or to reach a resolution for disputes. However, there are some challenges you can encounter with support. 

This especially applies when filing complaints. We explore the various channels available for this bookie, such as the QuinnBet customer care number, live chat, and email. We also check how bettors should file complaints.

How to Make a Complaint About a Bookmaker

A bookie typically has various support channels, like a QuinnBet customer care WhatsApp number, a live chat feature, or an email. However, most bookmakers will have a set procedure in place when it comes to complaints.

That’s because complaints are more severe than typical issues you resolve using the QuinnBetcustomer service number. It includes issues like the following:

● Incorrect winnings
● Unfair treatment from the bookmaker
● The illegal closure of your account
● The bookie voiding your promotion or bet
● Fraudulent or criminal activity
● Fixed odds or game results
While you generally can’t use a QuinnBet customer care phone number to file complaints, email or live chat are often viable options. For less severe issues like questions on live betting, the QuinnBet customer care no is more than enough

Understanding the Challenge

We wish we could say that it’ll automatically solve the problem once you make a complaint. However, that’s not always the case. Various challenges come with lodging complaints, most centred around the bookie’s location.

 Often, international bookmakers will have offices located in other countries. The licensing authority regulating the betting platform will also generally not be in the same country as the bettor. This can mean that any investigation takes longer or has a resolution that won’t positively affect the bettor.

 An example is if you report unfair bonus terms. The licensing authority might fix the issue by having the bookmaker provide reasonable bonus terms. However, it might not affect the unfair terms or results of an unfair bonus the bettor has already been subjected to. 

That’s why these procedures are for more severe issues. It’s not where you would ask about the QuinnBet new customer offer or similar everyday issues.

Initial Steps for Resolution

Despite sounding like complaints won’t help the bettor, that’s not always the case. It’s always better to lodge a complaint, as there’s always a chance the bookmaker can resolve it in your favour. You never know until you try. While you can’t use a QuinnBet customer care mobile number to make complaints, you can
file one via email or live chat. While the bookmakers state you must file the complaint within six months of it happening, we recommend you do it as soon as possible. The bookmaker will aim to resolve your dispute within a month of you filing it. When filing a complaint, add your account’s QuinnBet customer care email ID. You must also
include your registered name and surname and a detailed explanation of the issue.

 Email: support@quinnbet.com

Legal and Adjudicative Recourse

Sometimes, contacting QuinnBet customer support regarding a complaint isn’t enough. In that case, you might need to take it to the next step, by lodging a complaint with the licensing authority. Three licensing authorities oversee the QuinnBet website. It also has an alternative complaints process, so you have options available. 

The UK Gambling Commission (UKGC) is available for complaints from UK bettors. 

● Site: www.gamblingcommission.gov.uk/public-and-players/guide/page/how-to-complain

For Irish bettors, the Irish Revenue licences the site, through which you can complain:
● Procedure: www.revenue.ie/en/corporate/documents/customer-service/cs4.pdf

The government of Gibraltar also licences the site. It uses the Gibraltar Gambling Commissioner, which also handles complaints:
● Site: www.gibraltar.gov.gi/finance-gaming-and-regulations/remote-gambling#ancla14

Alternative Ways to File a Complaint Against QuinnBet

If none of the above methods work for you, you can take other official routes. This bookmaker
supports the Independent Betting Adjudication Service (IBAS). You can file your complaint using
the IBAS customer care number on QuinnBet or its email. The contact methods are:
● Number: +44 (0)207 347 5883
● Email: ibasteam@ibas-uk.co.uk
● Site: http://www.ibas-uk.com
● Disputes: https://www.ibas-uk.com/how-ibas-works/how-to-raise-a-dispute/

Besides IBAS, you can leave a review on official channels like Trustpilot. However, always be aware that these are just that - reviews. They are not an official complaint and won’t be handledas such.

How to Contact QuinnBet Customer Service

If you’re wondering how to contact QuinnBet customer care about football betting issues or anything else, we have you covered.

Live Chat

The customer care QuinnBet live chat first uses an AI bot; you might have to wait slightly longer to get a live agent. Still, we didn’t wait more than a few minutes before receiving help. Live chat provides access to FAQs and support articles for fast answers. Still, live chat is only available from 8:30 am to 11 pm and offers limited support to non-registered emails.

Phone Support

No QuinnBet app customer care number is available, so bettors must use the email and livechat options.

Contact Email Support

The support email is always available, though it can take up to 24 hours to receive a response. Still, email is the best method if you have a complicated issue that the live chat can’t solve. It’s
also the best option if you need more comprehensive support or answers than those in the FAQs. You can also ask for support in completing the QuinnBet registration process. 

● Email: support@quinnbet.com

FAQ

Bettors who prefer immediate answers can use the FAQ section, which is available in the bookmaker’s sidebar and live chat window. The FAQs answer various questions regarding your QuinnBet account, including answers to bonuses, sports betting queries, and payment methods.