Casimpo Review (Sportsbook & Casino) 2025 – Is It Safe and Legit?

Found in the promotions tab in the lobby, Casimo's bonuses are aimed at casino players with a generous welcome bonus and plenty of free-spin offers, while the sports promotions are focused on targeted cashback deals. The bet builder gives further flexibility to sports betting options. Throughout my testing via the app, I claimed the casino welcome spins - I found a painless activation process, although I found the 50x wagering pretty steep. Sports cashback offers, whether they be football, tennis, or any other sports, have some value, but free bets are not commonly offered for regular promotions. Check the Promotions tab in the lobby regularly for any updates, while using the bonus code/promo code if appropriate.

Casimpo Bonuses 

How to Claim Casimpo Bonuses (Step by Step)

1. Register or log in via the Casimpo mobile app or browser-based lobby.
2. Deposit at least £10 using eligible methods like Visa or PayPal.
3. Opt-in or enter codes (e.g., WKND500, WED500, EPLC, ACE) via the lobby’s promotions tab.
4. Place qualifying bets (including bet builder options) or play selected games to meet criteria.
5. Bonus funds/spins credited within 48 hours, viewable in the lobby.
6. Track bonuses via the promo center in the app or lobby interface.

Does Casimpo Have a Sports and Casino Welcome Bonus?

No, Casimpo only has a casino and bingo welcome offer, both accessible via the lobby. There is a no-deposit bonus available.

The bingo welcome bonus is Get £20 + 50 Free Spins on Lucky Bass: Mega Cash Collect when you deposit min £10.
 

Casimpo Sports and Casino Welcome Bonus

For the casino, new players get up to 125 free spins, starting with 50 spins on Book of Dead for a £10 deposit (50x wagering, max conversion £20, valid 7 days).

125 free spins

These bonuses apply to select games, with high rollers able to leverage the Rewards Programme for tailored perks, including high roller games and adjusted betting limits.

Casimpo Casino Promotions – Can You Get Them?

Yes, casino promotions include offers like:
Scratch & Catch (up to 100 spins)
 

Scratch & Catch (up to 100 spins)

Epic August Action (up to 360 spins + £750 cashback)

Epic August Action

During my testing, I claimed spins on Book of Dead via the app, which extended playtime, but wagering requirements apply. Check the promotions tab in the lobby for personalized offers.

Casimpo VIP Club & Loyalty Program – How It Works

Casimpo’s Rewards Programme is a points-based VIP program where you earn points from completing missions using bets and deposits, redeemable for spins or bonuses. I found it rewarding for frequent play, with higher levels unlocking better perks and tailored offers.

Casimpo Sports Betting Promotions

Despite the lack of a sports welcome bonus, Casimpo provides targeted cashback promos, such as:

• English Premier League Cashback (code: EPLC, valid until 22/08/2025)

English Premier League Cashback 

• Tennis Cashback (ACE, valid until 21/08/2025)

Tennis Cashback 

• Rugby Cashback (GOAL, valid until 21/08/2025)

Rugby Cashback

• Formula 1 Weekend Cashback (RACE, valid until 31/08/2025), and
• Weekend Sports Cashback (WCB, valid until 31/08/2025).

Weekend Sports Cashback 

These apply to losses after the initial deposit and exclude Skrill/Neteller.
I tested the football cashback and found it useful, with bet builders adding strategic depth.
Additional offers include Horse Racing Extra Place Races, First Past the Post, and York Ebor Festival 2025 boosts. No regular free bet club exists, but odds boosts for major events add value. Check the promotions tab in the lobby for updates.
 

Horse Racing Extra Place Races

Other Promotions & Limited-Time Offers

Casimpo runs unique promos like Epic August Action (spins + cashback), weekly raffles like Summer Midweek Wheel (code WED500), and Horse Racing Extra Place Races. Holiday-themed bonuses and challenges offer extra spins for select games. Check the “Promotions” tab in the app or lobby regularly for real-time updates, as these rotate often based on my tests.
 

Other Promotions & Limited-Time Offers Casimpo

Navigating Casimpo’s lobby interface on desktop and the mobile app, the clean blue layout made finding sports, casino, and other sections effortless. Pages loaded quickly, and the search tool helped me dig into niche markets like water polo with ease. The lobby is beginner-friendly with clear toggles for live/pre-match betting and game categories, with bet builder enhancing customisation. However, seasoned bettors might miss deeper stats. Overall, it’s a smooth, no-frills experience that prioritises functionality and site navigation.

Casimpo Mobile Experience

Casimpo offers dedicated mobile apps for iOS and Android (Casimpo Mobile App), enhancing accessibility. During my tests, the apps were responsive, with touch menus and a thumb-friendly bet slip that didn’t require zooming. All features, including bonuses, banking, live games, and bet builder, were fully accessible. Partial cash out was easy to manage via the app’s bet slip. The apps mirror the desktop lobby experience but are optimised for one-handed use, with push notifications for promos. Trustpilot reviews are sparse but lean positive on usability, and the apps are available on Google Play and the App Store.
 

Casimpo Mobile Experience

Casimpo Desktop vs. Mobile App – What’s Different?

Desktop offers a wider layout for multi-market viewing, while the mobile apps use a condensed hamburger menu for one-handed use. Navigation feels similar, but the apps trim some stats displays for simplicity. The apps include push notifications for promos, which desktop lacks. I found the apps quicker for placing bets on the go, especially for bet builder wagers, with partial cash out seamlessly integrated.

Casimpo balances a robust sportsbook, casino, and other gaming options with a focus on variety.

Live chat, accessible via the app or lobby, was responsive during my tests, resolving a bonus issue in minutes. Email responses took 24 - 48 hours but were detailed. No phone support, but overall effective.

Customer Support Casimpo

Complaints and Disputes

If you have any reason to complain about any matter at all, then you may contact Casimpo at complaints@instantgamesupport.com. All complaints will be reviewed by staff, and all disputes will be resolved in a reasonable time and manner.
You can raise complaints for 6 months from the date of the incident for which you are making the complaint.
Casimpo will acknowledge receipt of your complaint within 24 hours. The company will make sure the entire complaints process won't take longer than eight weeks from the time the initial complaint is made, as required by S.R. code provision 6.1.1.2.
Then, Casimpo will get in touch with you with the final decision on your complaint. This will inform you that it is the final stage of the complaint procedure. It will also explain how you can escalate your complaint to an Independent ADR entity should you wish to.
If they are not able to resolve a complaint or dispute through any of their internal processes, you have the right to refer the dispute to a third-party alternative dispute resolution (ADR) service. The ADR service will be eCogra at no cost to you. You can contact eCogra at https://ecogra.org/products-services/alternative-dispute-resolution.

Complaints and Disputes casimpo

Common Customer Issues & Quick Solutions

Common Customer Issues 

Casimpo offers a wide range of payment methods for quick deposits and flexible withdrawals, all secured with PCI-compliant encryption. Note that cryptocurrency deposits are not supported.

Deposit Bonus Eligibility and Triggers

How Bonuses Affect Withdrawals