BetMGM Review (Sportsbook & Casino) 2025 – Is It Safe and Legit?

After testing out BetMGM's promotions, it quickly became clear to me that they were promoting new players and keeping their existing players through established promotions. Below is my summary of the best promotions:

How to Claim BetMGM Bonuses (Step by Step)

1. Register or Log In: Create or login to a BetMGM account - it is low-effort and easy! 
2. Opt-In: Once you're on the promotions page, you can opt-in for whichever offer you choose (most all offers require to opt-in, such as Casino Welcome Offer and MGM Millions).
3. Deposit/Wager: Ensure you meet the minimum criteria (ie deposit £10 and wager on casino games or bet £10 at evens for sports offers)
4. Tracking progress: For the Casino Welcome Offer, after you have deposited, you check your wager card on the promotions page. If you are engaging in ongoing promos for example Golden Goals, you will have to opt-in via the game lobby.
5. Claim Awards: Awards such as free bets or spins, for instance, are credited within 24 hours (or instantly for some). Awards such as Spin & Win or Golden Wheel prizes vary based on the promotion.
6. Observe Expiry: Watch for expiry periods (ie. 7 days for Free Bets, 3 days for Free Spins) to use your awards in-time.

During my tests, claiming promotions was seamless, with clear instructions and no hidden hurdles. The promotions page and app make tracking easy.

Does BetMGM Have a Sports and Casino Welcome Bonus?

Yes, BetMGM offers two compelling welcome bonuses. 

For sports, bet £10 at evens (1/1) or greater within 7 days to get £40 in free bets (1x £10 football, 1x £10 horse racing, 2x £10 Bet Builders), with no wagering on winnings and a 7-day expiry. Excludes esports and non-UK/IE horse racing; each-way bets require a £20 minimum. 

BetMGM Sports and Casino Welcome Bonus

For casino, deposit and wager £10 on eligible games (excluding live casino/table games) within 7 days to get 200 Free Spins on Big Bass Splash (10p each), with no wagering on winnings and a 3-day expiry.

BetMGM Sports and Casino Welcome Bonus

These offers rank highly among the best betting sites for new players, delivering great value without a no deposit bonus.

BetMGM Aviator – Is It Available?

BetMGM has Aviator, from Spribe, which I found thrilling in my sessions with the game. It is in the instant games section where you need to bet on a multiplier as a plane rises up, and cash out before it flies away. It is fast-paced and highly volatile, and could be a fabulous accompaniment for traditional betting markets like betting on football or esports.

BetMGM Casino Promotions – Can You Get Them?

BetMGM's casino promotions go beyond the welcome offer, including:

Daily Golden Wheel spins.

BetMGM Casino Promotions 

MGM Millions jackpots and;

BetMGM Casino Promotions 

Pragmatic Play’s £2M monthly prizes via Weekly Wheel Drops and Daily Tournaments.

BetMGM Casino Promotions 

I claimed a few during my tests, and they extended my playtime without complex terms. Check the promotions tab often, as they refresh with limited-time offers tied to new games or holidays.

BetMGM VIP Club & Loyalty Program – How It Works

BetMGM Rewards is a loyalty program available to all players in the UK. All players are enrolled automatically when they register. You earn Rewards Points by betting on sports, casino, and poker offerings, and those points build toward a Progress Circle. 

When you complete the Progress Circle (hit 100%) you will receive a BetMGM Spin & Win. This potentially valuable reward can consist of free bets, free spins, or cash bonuses. 

• Earning Points: Wager on sports, slots, table games, or poker to earn Rewards Points. The more you play, the closer you get to completing the Progress Circle.
• Progress Circle: A visual tracker in your account shows your progress toward the next Spin & Win. No tiers exist, making it simple and accessible for all players.
• Spin & Win: Once the Progress Circle hits 100%, you unlock a Spin & Win, where you can win rewards like free bets, spins, or bonuses, redeemable in the BetMGM Rewards Store.
• Benefits: Rewards include free bets, free spins, cash bonuses, and exclusive offers. Frequent players may also gain access to faster withdrawals or personalised promotions.
• Tracking: Monitor your points and Progress Circle via the Rewards section in your account on the app or desktop.

The non-tier system makes things easy to access, and I really liked that it was simple to track progress, and redeem rewards. There isn't much information publicly about the rates or levels to earn points, but this system feels rewarding playing regularly.

BetMGM VIP Club & Loyalty Program 

BetMGM Sports Betting Promotions

BetMGM is ahead of the game in terms of sports promotions with free bets, promotions based on events that take place, like their Golden Goals (predict 6 scores to win up to £500,000), Boost Your Accas (which boosts your winnings by upwards of 200%), and Daily Horse Racing Boosts (10%).

BetMGM Sports Betting Promotions

Other Promotions & Limited-Time Offers

BetMGM has some unique promotions such as daily Golden Wheel spins for casino players and Golden Goals for sports bettors. I caught a couple of surprise boosts during my review, and the community-driven blog that keeps players involved is a great idea. Check the “Promotions” tab regularly to stay updated on time-sensitive promotions.

Other Promotions & Limited-Time Offers

BetMGM has a sleek black and gold design that comes off professional yet casual and inviting. The layout and navigation was very smooth and intuitive when switching between the sportsbook, casino, and esports sections. A novice bettor will appreciate the minimalist layout, while a more seasoned wager will appreciate the fast download speeds and quick navigation of the site.

BetMGM Mobile Experience

The mobile app from BetMGM provides the exact same experience on iOS and Android as when playing on a desktop, and I practiced for long and hard testing the product. Menus are designed to be touch-friendly for easy betting. Game views are compact, so they stay neat on mobile devices. Everything is available including live dealer games, esports betting, and live streaming.

BetMGM Mobile Experience

BetMGM Desktop vs. Mobile – What’s Different?

The desktop version provides a larger layout for multitasking (i.e. watching several betting markets), while mobile condenses everything into swipeable sections, for quick access. The navigation is similar between versions, but mobile's floating bet slip button is a quicker option. All features are available on both platforms, including live streaming, but mobile's exclusivity of push notifications for promotions proved handy during my testing.

BetMGM Desktop vs. Mobile 

BetMGM blends sportsbook depth, casino variety, and esports betting, with competitive odds, live streaming for select events, and exclusive games keeping the experience fresh.

I was impressed that the support from BetMGM was very responsive - it only took minutes for live chat to answer my question! You can contact BetMGM via live chat at any time, any day (24/7) or you can email them at support@betmgm.co.uk. 

There is no telephone number to contact them, but you can request a call back from them by filling in a form on the Support page. 

Customer Support

BetMGM Complaint Procedure (UK)

If you are not satisfied with a BetMGM product or service, please contact the Customer Service department and submit your complaint by using live chat, which can be found in the menu under Support. 

Here are some details to provide for an action to be taken quickly: outline the issue, including when the issue happened, and what you are requesting as a resolution.

If your complaint is not resolved, please email them at support@betmgm.co.uk, and they will respond to you, in writing, within 24 hours.

If your complaint is still not resolved and you are still not satisfied, please email their Complaints Specialist for a final inquiry.

If you are still unhappy with the final response or the complaint is not resolved within 8 weeks, you can refer your complaint to the Independent Betting Adjudication Service (IBAS) at PO Box 62639, London EC3P 3AS, UK, via ibasteam@ibas-uk.co.uk or +44-020 7347 5883. 

This free service is detailed at http://www.ibas-uk.com/.

BetMGM Complaint Procedure

Common Customer Issues & Quick Solutions

BetMGM offers secure payment methods, though options are limited compared to some rivals. No cryptocurrency deposits are available, but deposits are instant, and withdrawals take 1-7 days. 

Deposit Bonus Eligibility and Triggers

How Bonuses Affect Withdrawals