BoyleSports Customer Service - Contact & Support Details

How to Contact BoyleSports Customer Service?

If you ever have an issue while using the sportsbook, you can contact the BoyleSports customer care team by opening the help page using the link found at the bottom of the page. This takes you to the FAQs, where you can select a category or search for a topic.

Alternatively, it’s also possible to send a message to the support team by choosing the topic and then entering your email address and the issue you’re having. However, the simplest way to reach the customer support team is through the live chat. You can also find links to the sportsbook’s social media accounts and the customer care number. 

How To Make a Complaint About BoyleSports

As a licensed betting platform, BoyleSports has an obligation to put its users first. This means providing efficient customer support, with representatives who are always available to answer questions or solve issues. If you have any kind of problem while using the site, it’s easy to get in contact with them and get your problem resolved. 

While the customer support team will do their best to address your issue, there may be times when you feel that they haven’t done enough. If you think you haven’t been treated fairly by the betting site, you can file an official complaint. 

Understanding the Challenge

As a licensed betting site, BoyleSports must follow strict regulations to protect its users and act fairly. However, it’s still possible to encounter issues such as:

• Deposits not being credited 
• Bonus offers not working 
• Bonuses cancelled or removed
• Withdrawals not processing
• Linebet account closed without warning
• Issues with the BoyleSports registration process
• Bets settling incorrectly with no payout
• Live betting not functioning

Initial Steps for Resolution

If you’re dealing with any BoyleSports account issue, your first course of action should be to contact the support team. Thankfully, they’re always available, with the live chat providing the fastest and easiest way to speak to someone. 

You can also find lots of answers to common issues on the FAQ page or use the web contact form or social media. It’s also possible to use the BoyleSports customer service number for UK, Ireland or international users. 

When you speak to the customer support team, make sure you provide full details of the issue you’re facing. However, if you find that the BoyleSports customer service team doesn’t address your concerns, you can file an official complaint. 

Legal and Adjudicative Recourse

BoyleSports is licensed by the UK Gambling Commission and the Gibraltar Gambling Commissioner. As such, it needs to follow strict rules, and failing to do so can mean it faces serious fines and legal action. If you’ve been treated unfairly, you can file an official complaint using the guidelines on the UKGC website. 

A complaint is to be addressed to the customer support team by email with full details of the issue that you’re dealing with. It’s also possible to escalate an existing customer support conversation to a manager or supervisor, who will look into your issue and reply within 48 hours. 

If your complaint isn’t addressed, it’s possible to escalate it to one of the two gambling authorities, depending on whether you live in the UK or outside it.